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First United Bank Privacy Information
Privacy Facts  

WHAT DOES FIRST UNITED BANK DO
WITH YOUR PERSONAL INFORMATION?
First United Bank  

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
First United Bank  

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number and Income
  • Account Balances and Payment History
  • Credit History and Credit Scores

When you close your account, we continue to share information about you according to our policy.
First United Bank  

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons First United Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your
personal information		 Does First United Bank
Share?		 Can you limit
this sharing?

For our everyday purposes -
such as to process your transactions, maintain your
account(s), respond to court orders and legal
investigations, or to report to credit bureaus
YES
NO

For our marketing purposes
to offer our products and services to you
YES
NO

For joint marketing with other financial companies
NO
NO

For our affiliates' everyday business purposes
information about your transactions and
experiences
N/A
NO

For our affiliates' everyday business purposes
information about your creditworthiness
N/A
N/A

For our affiliates to market you
N/A
N/A

For non-affiliates to market you
NO
We do not share
First United Bank  

Call 806-797-6500 or your local branch office.
Find your local banking center.

What we do

How does FIRST UNITED BANK protect my
personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does FIRST UNITED BANK collect my
personal information?

We collect your personal information, for example when you
Open an account or apply for a loan
Pay your bills or deposit money
Use your debit card
We also collect your personal information from others, such as credit bureau's or other companies.
We do not disclose any non-public personal information about you to any other third parties, except as permitted by law.

Why can't I limit all sharing?

Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • sharing for non affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. they can be financial and nonfinancial companies
• First United Bank has no affiliates

Non-affiliates

Companies not related by common ownership or control They can be financial and nonfinancial companies.
• First united Bank does not share with non-affiliates; therefore they can not market to you.

Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.
• First United Bank's joint marketing partners include companies such as financial service providers.

Consumer Complaint Notice

First United Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against First United Bank should contact the Texas Department of Banking. First United Bank also engages in the business of selling travelers checks as an agent for Visa® and American Express®, which companies are licensed under the laws of the State of Texas and are subject to regulatory oversight by the Texas Department of Banking. After first contacting American Express or Visa, a customer that still has an unresolved complaint regarding the company's money transmission or currency exchange activity should direct the complaint to the Texas Department of Banking. Consumer may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294

Phone:
Fax:
E-mail:
Website:

877-276-5554 (toll free)
512-475-1313
consumer.complaints@dob.Texas.gov
www.dob.Texas.gov