Home | Customer Feedback | Careers | Forms | Calculators | Check our Rates
First United Bank
 
FirstNet Internet Banking
Test Drive Sign Up
 
First United Banking Centers
 
 
New Accout Information
Trusteer Raport

Follow us on Facebook
 
 
Mobile Banking Frequently Asked Questions

GETTING STARTED
  What is Mobile Banking?
  What functions can I perform with Mobile Banking from my mobile device?
  Do I have to be a FirstNet Online Banking user to enroll in Mobile Banking?
  How do I enroll in Mobile Banking?
  Can I enroll for Mobile Banking quickly?
  Will I receive a confirmation once my Mobile Banking enrollment is complete?
  Is Mobile Banking free?
  What's special about the Mobile App for iPhone®?
  How do I get the Mobile App for Apple® products?
  How do I log in to Mobile Banking through the App?
  Do you have a Mobile App for other mobile devices (i.e. Android and BlackBerry)?
   

ACCOUNT ACCESS
  Can I view all my accounts through Mobile Banking?
  How do I assign and change Nicknames in Online Banking?
  Can I view transaction history on Mobile Banking?
  How current is the Mobile Banking balance information?
  Can my Online Banking and Mobile Banking login names be the same?
  How do I change my Mobile Banking Personal Identification Number (PIN)?
  How many incorrect login attempts results a Mobile Banking “lockout?”
  How do I reset my Mobile Banking PIN?
   

BILL PAYMENT AND TRANSFER
  Can I pay bills through Mobile Banking?
  How do I know that my Mobile Banking transfer or bill payment was successful?
  Are Mobile Banking transfers immediate?
   

CUSTOMER SUPPORT
  What is SMS (Short Message Service) Banking?
  What is XHTML (Browser) Banking?
  Can I use multiple mobile devices to access Mobile Banking?
  Is Mobile Banking safe?
  Will my account information reside on my mobile device?
  What if my mobile device is lost or stolen?
  Can I safely recycle or dispose of my mobile device if it has Mobile Banking on it?
  Can I transfer Mobile Banking to my new mobile device with the same phone number?
  I have closed my accounts with First United Bank. Do I need to also remove the Mobile Banking application from my mobile device?
  Who do I contact for Mobile Banking customer support?


TEXT (SMS) BANKING
Use text message banking to request information about your accounts.
  Are text commands case-sensitive?
  Will text banking work on my pre-paid service plan?
  How Text Banking Works