FirstCall
Telephone Banking 24-Hours a Day, 7 Days
a Week
Toll Free
1-888-RING-1ST
1-888-746-4178
Lubbock 1-806-785-4178 |
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| Have your
Account number and PIN number available |
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| Touch-tone Banking Options |
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| 1. |
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Checking/Money Market Balance (#1 on
Main Menu) |
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i. |
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Review last 10 checks/debits (#1) |
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ii. |
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Review last 5 deposits/credits (#2) |
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iii. |
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Review last 5 ATM transactions (#3) |
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iv. |
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Search for checks by amount (#4) |
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v. |
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Search for check by check number (#5) |
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vi. |
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Receive a fax of your interim statement
(#6) |
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vii. |
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Stop payment request (#7) |
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Savings Balance (#2 on Main
Menu) |
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Savings Withdrawals (#1) |
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ii. |
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Savings
Deposits (#2) |
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iii. |
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ATM Transactions (#3) |
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iv. |
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Account Information Faxed (#6) |
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Certificates
of Deposit/IRA Balance (#3 on Main Menu) |
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Provides current balance, current year-to-date
interest, interest rate and maturity date
on all CD's/IRA's. |
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Loan Information (#4 on Main
Menu) |
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Provides information on all installment,
commercial and mortgage loans. |
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NOTE: Information is provided in the
following order: payoff amount, principal
balance, current YTD interest, previous
YTD interest, current interest rate, last
payment date, last payment amount, next
payment due date and next payment amount. |
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Funds Transfer/Loan Payments
(#5 on Main Menu) |
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Transfer funds from account to account
to make a loan payment. |
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Transfer from: |
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1. |
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Transfer from checking (#1) |
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2. |
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Transfer from savings (#2) |
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NOTE:
You may make transfers until 5:00 pm
Monday through Friday and the activity
will appear in your account the next day.
Any transfers made after 5:00 pm will be
reflected on the second business day. You
will be given a confirmation number upon
completion of transfer. |
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Merchant
Verification (#6 on Main Menu) |
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Verify Availability of Funds (see if
a check will clear) |
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Change PIN (#8 on Main Menu) |
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Change Personal Identification Number |
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| 0. |
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Operator (#0 Menu ) |
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End Call (# on Main Menu) |
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Repeat Choices (* on Main
Menu) |
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