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Privacy Statement
Offering you choices if you would like to have your name taken off of all pre-approved credit solicitations, you can write to the following credit reporting agencies. Please be sure to include your name, current address and Social Security Number.
Experian Equifax, Inc. Trans Union Corporation
Consumer Opt-Out
P.O. Box 919
Allen, Texas 75013
Options
P.O. Box 740123
Atlanta, Georgia 30374-0123
Name Removal Option
P.O. Box 97328
Jackson, Mississippi 39288-7328
ONLINE PRIVACY GUIDELINES
Protecting information online
Whether you are a current customer or just visiting us online, we safeguard the information you provide to us at www.FirstUnited.Net. How we use and protect this information is described below.
Protecting online applications
When you apply online for accounts or services, or enroll in Online Banking, you provide personal information that is necessary for us to process your application. To ensure that your application remains confidential, the information is sent to us in a "secure session" established with Secure Socket Layer (SSL). For further information about SSL, click here.
After you have submitted your application online, we recommend that you end your browser session before leaving your computer.
We may keep the information you provide to us, along with information we collect from outside sources, so that we can offer you accounts and services related to your financial needs.
How we handle email
We preserve the content of your email, your email address and our response so that we can more efficiently handle any follow-up questions you may have. We also do this to meet legal and regulatory requirements. If we think that a particular First United Bank account or service might apply to your situation, we may occasionally contact you at your email address to inform you of potential benefits and availability.
For secure transmissions, your email to us should be sent using First United Bank's Customer Service email address: customerservice@firstunited.net. Inquiries sent through this address are secure and use Secure Socket Layer (SSL). Since our response back to you is not secure, we will not include confidential account information in the response. You may also contact us by phone, U.S. Mail or by visiting your nearest banking center. See our Banking Center Locator web pages for additional information about contacting us.
What we do with online surveys
The information you provide on surveys and promotions on our website will be used for internal marketing purposes, including developing website information and services that you may find helpful. In addition, we may inform you of new accounts and services from First United Bank based on the information you provide to us.
No data "capture" with planning tools
There are many planning tools throughout the site to help you make the financial decisions that are right for you in the privacy of your home. We encourage you to try all of your "what-if" scenarios as often as you like. Examples include the mortgage principal and interest calculator and the goal calculators.
When you use various planning tools on our website, the calculations run on your PC or our server. We do not capture the personal information you provide on these planning tools.
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